Experiences

q u a l i f i c a t i o n s



Teaching
I have 10 years of teaching experience, tech-enhanced, blended, and online, in the communication discipline, and I have been invited to campuses across the country to share my course design.   My course design is active learning, student-centered, and my student evaluations are very positive.  My favorite evaluation reads “Joosten Rocks.”

Faculty development  
I have developed, participated, and led faculty development programs for online and blended teaching as well as various emerging technologies (clickers, virtual worlds) for over 5 years.  In addition to the online and blended program being presented at UWM, it is presented in a fully online format for the Sloan-C , was presented at the 1st eLearning Conference in Riyadh, Saudi Arabia, and has been presented at campuses and conferences throughout the country.

Project management
I have 7 years of program management of experience.  Currently, I lead the UWM faculty development program, UWM certificate program in online and blended teaching, Sloan-C blended faculty development program, and UW System Emerging Technology grant for social media.   My educational background in management, public administration, and organizational communication informs my decision-making and planning.

Evaluation
I have over 10 years of evaluation experience.  I bring quantitative and qualitative methodological expertise at various levels, course, program and institutional.  I have developed dozens of survey instruments and interview schedules as well as performed analyses and shared findings in several different forms with various audiences.

Research
I am a co-author of a chapter found in "Blended Learning: Research Perspectives" published by the Sloan-C, a recent article on teaching challenges in the EDUCAUSE Review, and an article on clicker technology effectiveness in the ECAR Bulletin.  Also, my survey of students' use of Twitter was quoted in the Chronicle of Higher Education's Wired Campus.  In the next couple months, my colleagues and I have a chapter on gaming in “RTR: An experiment in design” to be published by MIT.

Presentations
I have presented at dozens of conferences and my presentations have received very positive evaluations.  I recently was invited to present the dinner key note at the Joint Council of Extension Professionals conference as well as present at the EDUCAUSE Midwest Regional conference and the EDUCAUSE Annual conference.  Examples of feedback received is  "excellent, enthusiastic presenter… wish went more than the 45 minutes,” “this was my favorite,” "Excellent and engaging speaker, and a great topic that was a good mix of very concrete steps and larger issues," and "Really enjoyed this presentation. I wanted to sit at her table during the roundtable discussions, but there was no room. It was already filled and people stayed there until the bitter end! Excellent presenter" (from EDUCAUSE Midwest Regional conference).



p o s i t i o n s

University of Wisconsin-Milwaukee, Milwaukee WI

Interim Director, 2012-current
Interim Associate Director, 2009-2011
Learning Technology Consultant (Teaching Academic Staff), 2005-2009

Measurement Research Associates, Chicago, IL

Research Associate and Testing Manager, 2003-2005

Arizona State University, Tempe, AZ

Graduate Teaching Associate, 2000-2002

University of Wisconsin-Milwaukee, Milwaukee WI

Graduate Project Assistant, 1999-2000

New Horizons Un-Limited, Milwaukee, WI

Research Associate, 1997-2000





e x p e r i e n c e s

Teaching   |   Faculty Development   |   Project Management  |  Evaluation


Teaching

I have 10 years of teaching experience, tech-enhanced, blended, and online, in the communication discipline, and I have been invited to campuses across the country to share my course designs.   My course design is active learning, student-centered, and my student evaluations are very positive.  My favorite evaluation reads “Joosten Rocks.”

University of Wisconsin-Milwaukee, Lecturer, 2004-present

    Organizational Communication
     http://tinyurl.com/fa08comm310 (syllabus)
     http://tinyurl.com/BlendedDemo (voice over demo)

     Communication Technology
     http://tinyurl.com/sp09comm313 (syllabus)

Carroll University, Adjunct Faculty 2005-2008
    
     Taught Organizational Communication and Communication Technology.

Arizona State University, Graduate Teaching Associate, 2000-2002

    Taught Human Communication, Public Speaking, Conflict and Negotiation, Organizational Change,
     Technological Implementation, Communication Technology in Everyday Life, and Organizational
     Communication.

Note: Numerous courses were taught online, blended/hybrid, or were technology enhanced courses.



Faculty development

I have managed the design, development, and delivery of these programs, which has impacted thousands of faculty members.  The focus on our faculty development programs is to encourage pedagogically sound use of technology.  We have gained national and international notice for our faculty development programs.



Social Media

University of Wisconsin-Milwaukee, 2010-date
https://www4.uwm.edu/ltc/certificate/index.cfm

http://LTCworkshops.uwm.edu; http://uwmsocialmedia.wikispaces.com


UWM Certificate in Online and Blended Teaching
University of Wisconsin-Milwaukee, 2009-date
https://www4.uwm.edu/ltc/certificate/index.cfm

Sloan-C Blended Teaching Certificate Program
Sloan-Consortium, 2008-date
http://www.sloan-c.org/info/blended_certificate

UWM Faculty Development Program for Online and Blended Teaching 
University of Wisconsin-Milwaukee, 2005-date
http://www.sloan-c.org/info/blended_certificate

Second Life, Virtual Worlds
University Wisconsin-Milwaukee, 2008-date
http://SecondLife.uwm.edu; http://LTCworkshops.uwm.edu; http://uwmsecondlife.wikispaces.com; http://uwmsecondlife.blogspot.com
           
Learning Management System
University of Wisconsin-Milwaukee, 2004-2009; Carroll University, 2005-2008
http://D2L.uwm.edu; http://LTCworkshops.uwm.edu

Student Response Systems (SRS) or Clickers,
University Wisconsin-Milwaukee, 2005-2008
http://clickers.uwm.edu; http://LTCworkshops.uwm.edu



Project management

I have managed numerous projects.  My educational background in management, public administration, and organizational communication informs my decision-making and planning.  My project involvement includes grant writing, stakeholder buy-in,  operations management, faculty and student support mechanisms, including development faculty development programming, assessment and evaluation, dissemination of progress and findings locally and nationally, promotion of project throughout the country, collaborating with other campus in-state or nationally, communication planning, change management, diffusion of educational technology, strategic planning, policy and administration, and providing enthusiastic leadership to our staff and stakeholders.  

UWM Mobile Learning Curricular Redesign grant,
University of Wisconsin-Milwaukee, 2011-2012
http://UWMMobileLearning.wikispaces.com

UW System Virtual Worlds Curricular Redesign grant,
University of Wisconsin-Milwaukee, 2011-2012
http://UWSecondLife.wikispaces.com

UWM Social Media Emerging Technology grant,
University of Wisconsin-Milwaukee, 2010
http://UWMSocialMedia.wikispaces.com

UWM Second Life Emerging Technology grant,
University of Wisconsin-Milwaukee, 2008-2009
http://UWMSecondLife.wikispaces.com

UWM Blending Life and Learning Initiative, Sloan-C Localness grant,
University of Wisconsin-Milwaukee, 2005-2010
http://blended.uwm.edu

UW System Student Response System (SRS) Curricular Redesign grant,
University of Wisconsin-Milwaukee, 2005-2007
http://clickers.uwm.edu

MRA Computer-based Testing Program Implementation,
Measurement Research Associates, 2002-2004

NHU Web Site and Online Community Development,
New-Horizons Un-Limited, 1997-2000
http://new-horizons.org




            Evaluation

I have performed evaluation of various technology project on the UWM campus.  I am trained in quantitative and qualitative methodologies.  In addition to my program evaluation in higher education, I have performed psychometric analysis and performance testing outside higher education.  I have a repository of surveys I am consistently developing at: http://MySurveys.wikispaces.com.  My instruments and methods have been sued by campuses and research across the world.   Findings of my students have been shared through conference presentations and publications.  Please see those sections for more information.  

UWM Social Media Emerging Technology grant,
University of Wisconsin-Milwaukee, 2010
http://UWMSocialMedia.wikispaces.com

UWM ePortfolio pilot,
University of Wisconsin-Milwaukee, 2009-2010
http://UWMeportfolio.wikispaces.com

UWM Second Life Emerging Technology grant,
University of Wisconsin-Milwaukee, 2008-2009
http://UWMSecondLife.wikispaces.com

UWM Blending Life and Learning Initiative, Sloan-C Localness grant,
University of Wisconsin-Milwaukee, 2005-2009
http://online.uwm.edu

UW System Podcasting Curricular Redesign grant,
University of Wisconsin-Milwaukee, 2006-2007

UW System Student Response System (SRS) Curricular redesign grant.
University of Wisconsin-Milwaukee, 2005-2007
http://clickers.uwm.edu.